I visited three dealerships. Sat in an MKX and test drove another. It was truly a fine car. But my ultimate purchase experience was through a fourth dealership - the good folks at Napleton Lincoln Glenview. At first they tried to order an existing model, with our desired features, but "the country" was all sold out! Not a single dealership ANYWHERE, had what we wanted in a car. How disappointing. Tim Bernard at Napleton made us an offer to wait several months(!) for the Nautilus to be built to our specs. It was a good offer. We couldn't refuse.And now he just delivered - right to our door. And it is a fine car. Tim gave us a rewarding experience of luxury, service, and of course price, that we've never encountered before. All that was missing was that Tim didn't wear his tuxedo.Visit and purchase from Napleton Lincoln Glenview. You won't be disappointed.
This was my second automotive transaction with Napleton Lincoln in Glenview, Illinois, and it was worth the drive. My salesperson, Matthew Hasselquist, was patient, courteous and listened to what I wanted. I never felt rushed or disrespected. We communicated via email, and once I expressed what I wanted, Matt went above and beyond, delivering what I was looking for.Thank you Nicholas Brotsch, Ira Schreiber, and Matt for another positive experience at Napleton Lincoln, Glenview, IL.
NO STARS.....BUYER BEWARE!!! Do not do business with this dealer, and in particular, salesman Tim Bernard. I was unfortunate to buy a used 2011 Toyota Camry from Tim. He swore everything concerning the car was in fine working condition and showed me the service department paperwork which indicated this. He also said there would be a dealer's warranty which would cover the vehicle for 3 months, or 3,000 miles. Within 4 weeks of owning this vehicle, the battery and alternator went out. Total cost to repair was $670.00. I called Tim to report this and that I wanted it fixed under the warranty. As I soon found out, Tim not only misrepresented the condition of the car to me, he had also lied to me about the warranty. He said it did not cover the battery and alternator, and he would not cover it. At this point I'm sure there will also be future problems with this car. The best I can do at this point is to warn the public about this unscrupulous salesman and the fly- by- night dealership he works for.
Worked with Peter on a 2019 Navigator and my experience was perfect! Management and sales team were perfect.
I recently brought my employers vehicle in for service. Johnny was my service rep. From start to finish, he was very polite and knowledgeable. He was conscious of getting my boss car done in a timely manner as I had to deliver it back to him. We will continue to ask for Mr. Johnny in the future.
Napleton Lincoln Glenview is an Australian Car Dealer based in Glenview, Queensland. Napleton Lincoln Glenview is located at 1610 Waukegan Rd, Glenview, IL 60025, USA, Glenview, Queensland 60025, Australia.
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