I had a policy for three years apparently. I didn't even know my policy number and they did not communicate anything with me since one email a couple years ago. It was a waste of money from my account every month.
A GREAT ASSET IF YOU ARE HOSPITALIZED
Sent claim in 4 times before paying-raised their rate after paying in for awhile-showed list of people in neighbor that purchased their policy-misleading and make sure if you get the policy that you will die before 85 or it is all gone. Spend your money on vacation and enjoy life. Then, when you cancel, no personal contact, just letter telling you policy end date. ******* It was a month ago I posted the above statement. I was contacted and informed they no longer use that the company that sold me the policy. I don't know the details but it makes me think they knew there might be a problem and fixed their side but did not try to help us. I wish they had a minus star for them. No, I do not recommend this company.
Agents apparently lie to get your business (although I believe it just the company practice)!! When we took out a cancer policy almost 6 years ago we were told that the premium rate would be locked in and would never change. We have never had a single claim on our policy yet we got a letter in the mail that our premium rate would be increasing. I called customer service to question it and was told that unfortunately our policy is subject to rate increases so they weren't sure why the agent told us it wasn't. However, I do not believe this is just a result of the agent supposedly lying. I know others who have taken the same policy through different agents and they were told the same thing up front. Needless to say I wouldn't recommend this company to anyone and will be moving my policy to a more trustworthy company.
Great service. I filed my first claim in March of this year for surgery that I had in 2016. In April I was paid. No hassle. Thank you for doing what you promised.
Guarantee Trust Life Insurance Co is an Australian Insurance Agency based in Glenview, Queensland. Guarantee Trust Life Insurance Co is located at 1275 Milwaukee Ave, Glenview, IL 60025, USA, Glenview, Queensland 60025, Australia.
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